Kapiche

Understand customer opinions, improve customer satisfaction

Brief

Kapiche has built an AI software program to find actionable insights in customer/employee feedback at scale. The solution is extremely fast and economical for analyzing vast amounts of data. Some customers have reduced their data insight cost by up to 30x, reduced time to results by 50x (seconds not days), and the insights are much deeper thanks to AI. This capability allows Kapiche’s customers to make informed decisions quickly
about how to improve customer satisfaction and ultimately grow revenue.

Investment

January 2019. Series Seed. Lead Partner: Bill Bartee

Co-Investors

Steve Baxter

Website

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